September 2016
The Loyalty Equation
Loyalty is a product of actions by both employers and employees.
Read the Story
Headline News
Keep reading
The Magazine
Happy Staff = Happy Guests
Why there’s a direct correlation between employee satisfaction and guest loyalty, and how ski areas can capitalize on the opportunity.
Sustainable Design in the Mountain Environment
The Nest at Snowbird demonstrates how the unique demands of mountain resort operations influence sustainable design decisions, from waste systems to electrification.
Events, Awards & Education
Terrain park Contest
supported by prinoth
The SAM Terrain Park Contest celebrates the creativity and hard work of park crews around the world, sharing ideas that inspire progression in terrain park operations. Check out this year’s entries in the November 2026 issue, coming soon, and cast your vote starting November 4!
Learn more →Upcoming on the calendar
SAM Classifieds
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Featured listing
Terrain Park Groomer Operator
WINTERSTEIGER Discovery2 sds Automated Stone Grinder, Ceramic Disc Edger with feed magazines
General Area/Equipment
New
Tube Shaper for Sale
General Area/Equipment
New
2020 PistenBully 100 (822) – 1,559 Machine Hours – Tiller, Blade, Kombi Tracks – PistenBully Inspected April 2026
Grooming Vehicles/Equipment
New
Employee Safety Manager
Employment
Parts & Resource Board
The Parts & Resource Board is a free resource for subscribers to post wanted items, track down hard-to-find parts and supplies, or seek technical advice from fellow operators. The board creates a trusted community for ski area professionals to share knowledge and help each other find what they need. Every request is reviewed before it goes live.
