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Mountain Spy

Mountain Spy March 2013 Ski Camp

 

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In this Mountain Spy, Liz Eren put on her Mom hat again and called around to see how she should prepare her son for a community ski program. Responses were lukewarm, but we did have a tie for the winner—they had small deductions for no website mentions. 

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Mountain Spy January 2013 Non Ski Activities

 

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With the industry focus squarely on families, in this Mountain Spy, Liz Eren played Mom (we mean, decision-maker) and called around to see what this potential family trip had for her. As always, you just can’t put a price on good customer service, no matter how many options you’ve got. 

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Mountain Spy May 2012 Season Pass

 

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In this Mountain Spy segment, Liz Eren tackles our less-than-stellar season with a well-placed call during spring season pass promotions. And even when Liz (as a customer) didn’t get the answer she wanted, good customer service can save the day.