September 2010

FEATURED STORY
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Summer Biz Blooms
New and old attractions alike drew big numbers of summer visitors. In early July, Chris Hale, VP of sales and marketing at Shanty Creek, Mich., sent an e-mail blast to his mailing list. “We’re still in the mid 70s up here,” Hale wrote.“Down there,” where much of the rest of the nation was baking in 90-plus degree heat, vacationers needed little urging to head for the hills. And it wasn’t just cool temps drawing them. Thanks to big investments in water parks, zipline tours and dozens of other attractions, America’s winter playgrounds enjoyed one of their best summers ever. This was welcome news after two summers of lousy weather and even worse economic news. Even groups, a ...

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Lifties make the most contact with your guests. That's why good ones should be valued.
A recent survey of both realtors and consumers sheds light on a changing real estate market in the mountains.
Freestyle events both large and small are a great way to attract new customers and keep the ones you have happy.
Huff Hills came up with a lift training taskbook that keeps everyone on the same page.
See how a couple of New York ski areas tapped into the Disney expertise to elevate customer service.
The President of Mountain View Technologies shares his view on changes in snowmaking...
SKI AREA SALES... OBITUARY... AWARDS... PEOPLE... SUPPLIER NEWS
Mountain Spy Liz Eren tests out the summer work force with what is a seemingly simple question on summer activities.
CONGRESS CONSIDERS SUMMER AT AREAS... XANADU DOO-DOO... VISAS FUND JAY PEAK EXPANSION... MORE LESSONS FROM TAMARACK... GENERATIONALLY SPEAKING... USSA: PARTNERS WANTED