May 2015

FEATURED STORY
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A Wild and Crazy Year
It was the anti-Goldilocks year: too warm or too cold; too little snow, or too much. Yet many areas enjoyed record or above-average seasons. Linda Goodspeed In a wild and crazy winter, sparse snow and warm temperatures in the West, coupled with ample snow but too-cold temperatures in the East, resulted in a lackluster 2014-15 season. Yes, Colorado might set another record. But that will hardly offset four years of drought in the Far West, crippling Arctic cold in the East, and cold but dry weather in parts of the Midwest.West: Warmer Than Usual, Less SnowAfter four years of drought, the season started hopefully in California. Early snow in December raised spirits and allowed everyone to...

Below is the Table of Contents. We have selected a few articles that you can read in their entirety online.
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In this month’s Mountain Spy, we address an idea that many of us have encountered before, but still wonder about its safety.
SPEAK-OUT :: THE E-COMMERCE CHALLENGE
Issue
In response to “The eCommerce Wait Problem” (SAM, March 2015), I’d like to suggest that there’s only so much we can do to simplify our product offerings and thus speed the growth of eCommerce. But it’s true that we must do what we can to make purchasing easier for our guests.
CNL RESORT SALE: READING THE TEA LEAVES... WOLF CREEK: COLORADOâS NEXT SKI TOWN?... WE THOUGHT ALL THINGS VAIL WERE âEPICâ... WAIVERS OUT, OREGON TURNS TO SAFETY LAW... SHORTSWINGS
Snowmaking installations are often essential and expensive. Make sure you get it right the first time.
Jesse Boyd, VP of Operations, Peak Resorts
In October 2015, the U.S. begins the switch to EMV credit card technology, which means greater fraud protection and wider acceptance of mobile payments.
David Eldredge, Internal Auditor, Wachusett Mountain
It was the anti-Goldilocks year: too warm or too cold; too little snow, or too much. Yet many areas enjoyed record or above-average seasons.
Linda Goodspeed
VAIL RESORTS TO ACQUIRE PERISHER... POWDR ACQUIRES PRODUCTION COMPANY... CSU LAUNCHES ONLINE SKI MANAGEMENT CERT... B.C. DEVELOPS CLIMATE CHANGE ACTION PLAN... PARK CITY APPROVED FOR $50 MILLION MAKEOVER... SEVEN INJURED IN 'LOAF LIFT ROLLBACK... PEOPLE... SUPPLIER NEWS... OBITUARIES
All it takes is TLC, planning, and an understanding of how machines work.
As BBQ fans and winter resorts know, summer and fall are a great time to party.
Establish expectations for a great experience, and that's just what customers will have.
Three years ago, an NSAA report incited a flood of "snowboarding is doomed" articles. Today, the future looks brighter.
The return of this Grand Resort proves all things old can be new again.

Meditations on the role and potential of off-season business.
Yes, weather impacts profitability. So does a resort's size, and how it manages its business. Plus: the lessons that losses teach.
First in a series on individuals who have had a significant impact on developing the North American winter resort industry.
