September 2016 - Ski Area Management

Below is the Table of Contents. We have selected a few articles that you can read in their entirety online.

To order an article that is not online or a back issue of SAM Magazine, email donna@saminfo.com.

Summer School

Edutainment—teaching guests about the environment while they play in it—is becoming a key component of summer activities in the mountains.

Focusing on Beginners

Resorts are expanding efforts to attract—and convert—newcomers.

News
Opinion

VAIL'S WHISTLER DEAL HAS GLOBAL IMPACTS... THIS TRAIL GOES RIGHT AND LEFT... READY FOR A POSSIBLY SNOWY WINTER?; WE'RE ALL IN THIS TOGETHER... RED TAKES FUNDING ROUTE LESS TRAVELED... IT'S ALL A MATTER OF TRUST... TONGA AIMS FOR WINTER OLYMPICS

Exposed!

Recent cyber attacks show that winter resorts are not well defended against hackers, and the threat is growing.

Do Cats Have Nine Lives?

We are all very familiar with the “weekly safety meeting.” It’s not always easy to come up with material that is relevant and grabs the attention of our staff.

Mountain Spy :: September 2016

As more multi-cultural guests visit our resorts, especially in summer, the need for multi-lingual staff increases—or, at least the ability to adapt when there’s a language barrier. How do resorts measure up? As always, responses varied.