September 2017

FEATURED STORY
-
The Long View
Retiring NSAA president Michael Berry talks about the past, present, and future of the industry he's served for more than 50 years. Michael Berry has shepherded the National Ski Areas Association for the past 25 years as its president. He assumed that title and directed the rebirth of the organization following the dissolution of the United Ski Industries Association (USIA), which was a failed attempt to unite the wholesale suppliers and NSAA, and has been the head ever since. During his tenure, NSAA has become a thriving organization that supports resorts in a variety of ways. Perhaps the most important of these has been to instill a forward-thinking mindset on growth, guest safety, an...

If you'd like to read the rest, we can make that happen. Order a back issue by emailing sarah@saminfo.com. Don't miss another issue by subscribing to SAM now.

SAM asked several top executives from across the country, "What are the top priorities for the new president?"

Glamping—glamorous camping—is a hot new trend, and winter resorts are the perfect spot to implement it.

Sponsoring athletes makes a lot of sense for both resorts and the talent, especially when the relationship is managed well.

Retiring NSAA president Michael Berry talks about the past, present, and future of the industry he's served for more than 50 years.

Improving the first-time experience for would-be skiers and riders requires a concerted effort across a resort.

Leading rental shop practices for handling newcomers to skiing and riding.

There's more to the lift attendant's job than simply loading chairs. Here are several training and educational tips to cover all the bases.

Lift upgrades, lodge expansions, and mountain bike projects are underway at resorts across North America.

A cat track rotisserie table is this month's featured innovation.


Season's pass developments, NSAA priorities, supplier news, and more.

A war for talent is raging, and it’s the one inside your organization that matters most.

How one ski area went from struggling to meet staff quotas to selecting applicants off a waiting list.


Being on-snow drives the employee experience, and that fact of resort life makes injury prevention and risk management key goals for managers.

The Winter Olympics, World Snow Day, and the Bring a Friend Challenge offer superb opportunities for promoting skiing and riding.