July 2020

FEATURED STORY

11 Under 30 :: July 2020

Our annual profiles of twenty-somethings who are making their mark. This year, we couldn’t narrow down our under-30 industry up-and-comers to just 10, which should tell you something about the caliber of the crop. The 11 under 30 are an impressive group that represents the full breadth of departments, from housekeeping to ski school, and from marketing to mechanical engineering. They come from small independent mountains, municipally run ski areas, and major resorts, and are scattered across the continent—from British Columbia to Bethel, Maine, and Lake Superior to Lake Tahoe. Though the skills and ambitions of this group extend beyond the current global health crisis, we’d be rem...

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Katie Brinton July 2020

11 Under 30 :: July 2020

Our annual profiles of twenty-somethings who are making their mark.

Kevin Jordan July 2020

Online Exclusive :: Bike Instructor Certification Matters

Bike instructor certification—like ski and snowboard certification—helps teachers better cater to two-wheeled guests. Here’s a look at Snowmass’s experience.

Claire Humber, Regina Connell, John Ashworth July 2020

Moving Forward

Planning for the coming winter requires an entirely new mindset. Part of a Special Section, "Winter 2020-21: A New Normal," sponsored by Aspenware.

David Meeker July 2020

Can't Touch This

Technology can go a long way toward eliminating guest touchpoints. Part of a Special Section "Winter 2020-21: A New Normal" sponsored by Aspenware.

Rick Kahl July 2020

Rental

Grab-and-Go Gear

Rental operators are exploring multiple ways to speed the process. Part of a Special Section "Winter 2020-21: A New Normal" sponsored by Aspenware.

Jennifer Rowan July 2020

Food & Beverage

The Changing Face of F&B

Social distancing is a hugh challenge for eateries. Part of a Special Section "Winter 2020-21: A New Normal" sponsored by Aspenware.

Paul Thallner July 2020

Personnel Issues

Getting Back to Work

Set up high-performing teams to deal with the stresses and challenges. Part of a Special Section "Winter 2020-21: A New Normal" sponsored by Aspenware.

Katie Brinton July 2020

Construction Site :: July 2020

Lift, lodge, and snowmaking projects are underway across the continent.

Allen Best July 2020

Environment

Climate Goals

Why has 2030 become the focal point for climate change, and what is the necessary response?

Dave Meeker July 2020

Customer Service

Mountain Spy :: July 2020

“I hear you’re open for summer activities. Anything I need to know before coming?”

Staff Report July 2020

Summit Series :: Effective Teams

Teambuilding requires a clear purpose and supportive leadership.

Sarah Wojcik July 2020

New Products

New Products :: July 2020

A collection of products aimed at keeping guests and staff safe while operating during a pandemic.

Linda Goodspeed July 2020

Early Pass Sales Fall Flat

In response to the abrupt end to the 2019-20 season, and uncertainty about the economy and the 2020-21 season, skiers and riders held off on pass purchases this spring.