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May 2020

May 2020

FEATURED STORY

  • The Road to Recovery

    It will be an entirely different market once the nation, and resorts, open for summer and/or winter activities. This guide to the future outlines the most likely route to a successful reopening. Hint: think locally. If your job title has “marketing” in it, and you’re feeling paralyzed by the uncertainty gripping the ski industry in the midst of the COVID-19 crisis, you’re in good company. The crystal balls of even the most seasoned ski area marketers are clouded. While each day reveals more information, it also raises more questions about how to transition our marketing from crisis management to business recovery. Little about the future is certain, but a model for recovery is e...

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Best + Worst in Marketing 2020

This annual exploration of the creative successes and occasional failures spotlights the highs and lows of the past season's marketing efforts.

The Road to Recovery

It will be an entirely different market once the nation, and resorts, open for summer and/or winter activities. This guide to the future outlines the most likely route to a successful reopening. Hint: think locally.

Ratnik mid-e Baby Snow Giants on towers.

Quid Pro Snow

Advances in snowmaking technology have boosted snowmaking efficiency by up to 75 percent and reshaped the industry. An industry veteran gives context to the state of the art.

The Yeti’s Snow Parks namesake mascot poses for a photo op at the new tubing hill built at the seldom-used East Resort as part of the new, multi-activity snow play area there.

Pay to (Snow) Play

What if we threw out our ideas about how people should play in the snow and let them decide for themselves? A game-changing experiment at Mountain High, Calif., provides clues.

Enterprising Software

Providers of enterprise software solutions are stepping up their game.

SAM Summit Series 2020 — Part 3: Problem Solving & Strategic Thinking

Mentors ruminate on how to approach major obstacles and challenges.

Mountain Spy :: May 2020

"Can I ride the chair by myself during the coronavirus pandemic?"

Beyond the Pandemic

A playbook for managing recovery for people and culture.

As part of Sugar Bowl’s Kids on Lifts program, kids less than 55 inches tall can’t ride lifts without an adult or older teenager.

Kids on Lifts

After a tragic accident, Sugar Bowl and the Henderson family have crafted a wide-ranging safety program for young children.

Sudden End Sinks the Season

A look back at a promising season that fell victim to the coronavirus shutdown.

SAM at Home :: May 2020

A screen's-eye-view of the SAM Huddles.

News and Views :: May 2020

Dealing with COVID-19: views and opinions from the SAM Huddle; how the shutdown unfolded at resorts; people and supplier news. 

Publisher's Memo :: May 2020

We're all in this together.