September 2020

FEATURED STORY

Food for Thought

Creative ideas to transform a food and beverage "solution" for this winter into a memorable experience for guests. The restrictions and unknowns related to the current pandemic environment make food and beverage operations a challenge to reopening for the fast-approaching winter season. The question for operators goes beyond what the regulations tell us we must do (a capacity question), to how can we run F&B operations in the coming season in a practical and cost-effective way. The question is especially important considering that, typically, food and beverage represents a resort’s second largest source of revenue. In addition, food and beverage operations provide an oppor...

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Claire Humber September 2020

Proactive Evolution

A plan for organizing and directing staff efforts to make COVID adaptations.

John Ashworth September 2020

Food for Thought

Creative ideas to transform a food and beverage "solution" for this winter into a memorable experience for guests.

Regina Connell September 2020

Stay Connected

Six ways to build your brand and community for the long term.

Moira McCarthy September 2020

Keep Your Distance

What resorts have learned about masking up, social distancing, and staff needs.

Sarah Wojcik September 2020

Diversity

"I Challenge That!"

Smart ways to overcome obstacles and make your resort more inclusive.

Delia Roberts, Amber Broadaway September 2020

Fit for Snow Turns 10

The health and wellness program is proven to lower staff injuries and costs.

Katie Brinton September 2020

Construction

Construction Site :: September 2020

Despite the coronavirus, resorts launched major and minor projects this summer.

Sarah Wojcik September 2020

New Products

New Products :: September 2020

Innovations for the COVID-19 world and beyond.

Sarah Borodaeff September 2020

leadership

Summit Series :: Industry Sustainability

Even before the pandemic, “sustainability” was about more than the environment. Now, the concept has expanded even further.

The Snowbird grooming team reviews the nightly slope log and KPI sheet.

Tom Kendrick September 2020

Grooming

DIY: Tracking Groomer KPIs

Key performance indicator (noun): a quantifiable measure used to evaluate the success of an organization, employee, etc. in meeting objectives for performance.