September 2021
September 2021
FEATURED STORY
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Skiing's Prickliest Problem: Housing
Affordable housing for staff has long been a thorn in the ski industry's side. How did it transform into a full-blown crisis? The housing crisis in this Western ski town had reached the tipping point. “Locals” realized they would forever commute 25 to 100 miles every day on a narrow, twisting, snow-clogged road. Old miner’s cottages that once housed workers were being bought up for millions and razed for another vacant trophy home. Tents and campers parked on Forest Service land, open space, or just the end of a dirt road became highly sought-after accommodations. In the municipal election, half the city council was rejected and replaced by fervent housing advocates who prioritized...
Affordable housing for staff has long been a thorn in the ski industry's side. How did it transform into a full-blown crisis?
Digital adoption and operating changes have revolutionized customer service, improving the lot-to-lift process for guests and staff.
The pandemic served-up a host of new innovations that continue to rapidly alter the resort F&B experience.
How last winter's operational adjustments will help to permanently change the rental process from cumbersome and confusing to easy and more efficient.
Five key considerations for developing a resort marketing plan tailored to the changed consumer and workplace landscape.
Projects big and small are underway across the country.
Proper alignment and lubrication will reduce wear and increase the life of parts and components.
Vermont’s statewide waste diversion efforts provide a case study on sustainable practices, even amid the need for pandemic practicalities.
THE QUESTION: I'M COMING TO THE MOUNTAIN WITH MY FAMILY FOR SOME HIKING, AND WE'D REALLY LIKE TO SEE SOME WILDLIFE. MY KIDS HAVE NEVER SEEN A BEAR BEFORE AND ARE DESPERATE TO SEE ONE WHILE WE'RE THERE. DO YOU HAVE ANY TIPS? Mountain resorts are amazing places to go and enjoy nature. We invite people to come experience the outdoors (with amenities)...
A labor shortage borne of the pandemic poses both challenges and opportunities for winter resorts.
Vaccine mandates, artificial intelligence, and staffing struggles, plus people and supplier news.
