March 2022
March 2022
FEATURED STORY
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Lot to Cover
Why the insurance market is changing, how to navigate major property claims, and why the future is complicated for insurers and ski areas alike. In the wake of the Caldor Fire, which scorched upward of 80 percent of Sierra-at-Tahoe’s 2,000 acres in late August 2021, general manager John Rice has been rebuilding the resort and navigating the nuances of Sierra’s insurance coverage. He has found there is no fast track to resolution for a major property claim. And while Rice’s experience is situational, it may be a precursor of things to come for resorts generally. Insurers concede that the market is becoming more complicated—risk is higher (especially in fire-prone areas), claim p...
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Overcrowding is a problem for both operators and guests. The solution? Create resort-wide balance.
Recent updates and improvements have made grooming machines more powerful and comfortable, and software tools continue to be refined for efficient operations.
Why the insurance market is changing, how to navigate major property claims, and why the future is complicated for insurers and ski areas alike.
An industry luminary shares useful highlights and astute observations from the 2020-21 NSAA Economic Analysis.
With more than a decade of summer operations under their belts, resort operators have learned what works and what doesn’t, and can see what’s next.
Applying winter strategies to bike park learning programs is a recipe for success.
The growth in popularity of glamping, a.k.a. glamorous camping, cannot be ignored. Learn from resorts that are making the most of the opportunity.
Staff members on J-1 or H-2B visas infill workforce gaps and bring skills and diversity to ski areas.
It’s complicated, of course, but there are many concrete steps resorts can take to overcome staffing challenges.
Proper preventative maintenance in the offseason will keep your grooming fleet purring.
A mountain of holiday challenges offered vital lessons in operations and communication.
Mega questions, ski biz abandons OR, Olympics, people news and more.
