March 2005
  • Figuring Trail Density
    When it comes to putting customers on the hill, sometimes more is less.
  • The Colors of Winter
    Diversity experts and consultants from the general business world explored a multicultural future with winter resort execs at Steamboat.

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  • 2004 National Snowmaking Survey
    This study, along with a similar one completed in 1999, sets a national baseline of statistically reliable information regarding the common practices and composition of snowmaking systems in America today.
  • The First Time
    SAM goes undercover as a beginner and tests out the experience at two resorts-one large and one small. The results may surprise you.
  • Construction Site
    Resorts across the country are investing time and money in improving the customer experience, one to the tune of $1 billion.
  • Playing With the Big Boys
    It's amazing what a resort can do with some capital, great managers and a genius on staff. Maryland's Wisp Mountain is poised for the big time.
  • What's New?
    GPS tracking system, work wear, battery-operated shoe inserts, bike racks, radiant heating units, home theate sound system, plows, replacement batteries and chargers, slip-resistant shoes, beverage carrier, and personal heater.
  • SAM Idea Files
    A welding cart, a sheave wheel adjuster and a mobile chair remover

    are some of the great ideas from creative ski resorts.

  • Playing It Safe
    You might be surprised to find out how many ways you can lower your workers' comp costs.
  • One to One Marketing
    Three resorts use modern technology to convert newcomers into lifetimers-and to retain the loyalty of core customers.
  • Industry Reports
    Snowmass to Expand. Doppelmayr CTEC Purchases Partek. Las Vegas Avalanches Close Area. Fires Put Damper on Three Ski Areas. Colorado Debuts New Extreme Signs. X Games a Record-Breaker. Elk Meadows Sold at Auction. Mount Ashland Closer to Expanding. New Snowboard Mag. SIA Audit Show Overall Sales Down. Obits. People. Supplier News.
  • Like Death and Taxes
    Weather and the media have challenged areas in the Northwest and Northeast this season.
  • Speak-Out
    Making the Slopes Safer, by Claudia Carbone. The Labors of Norton, a SAM Editorial. The Beast in the East, by Jennifer Rowan.