• Customer Service
• Ticketing
• Mountain Spy

Issue July 2009 Author Liz Eren Volume 48-4 Page 26 Subject Ticketing   Have a Mountain Spy Question you'd like asked? Email liz@saminfo.com   Question: I'm looking to buy a season pass today and was wondering if you had any discounts?       Mountain 1, CA First Contact: Bob. Laid back, seemingly nice guy SAM...

• Business
• Mountain Spy

Issue March 2009 Volume 48-2 Page 32 Subject Business, Miscellaneous   For this Mountain Spy, we hit the slopes and interviewed skiers and snowboarders to find out whether the state of the economy has played a role in their skiing habits. The answers may surprise you. COUPLES, NO KIDS 30-year-old couple, prep scho...

• Customer Service
• Transportation
• Mountain Spy

Issue January 2009 Author Liz Eren Volume 48-1 Page 46   Have a Mountain Spy Question you'd like asked? Email liz@saminfo.com Question: How can I get to your resort using only public transportation? Maine, Large Area First Contact: Young female. SAM: Stated question Staff: Um, that's a good question. (Sent ...

• Customer Service
• Disability Issues
• Mountain Spy

Issue November 2008 Author Liz Eren Volume 47-6 Page 38 Subject Customer Service   Have a Mountain Spy Question you'd like asked? Email liz@saminfo.com Question: I'm a legally blind skier and would usually bring my seeing-eye dog to the mountain with me and have a friend watch them. I recently got a seeing...

• Customer Service
• Human Resources
• Personnel Issues
• Ski School
• Mountain Spy

Issue September 2008 Author Liz Eren Volume 47-5 Page 42   Have a Mountain Spy Question you'd like asked? Email liz@saminfo.com Question: I'm wondering if you have any ski instructor positions open for this coming season? New Hampshire, Large Area First Contact: Automated machine. Chose operator. Answering ...

• Summer
• Activities
• Customer Service
• Mountain Spy

Issue July 2008 Author Liz Eren Volume 47-4 Page 32 Subject Activities, Summer   Question: I'm planning a company outing for the day and friend recommended a ski resort for various summer activities. What exactly do you offer? Vermont, Large Area Answering phone: Female SAM: Stated question First contac...