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September 2013

FEATURED STORY

Greasy Glass Ceiling?

Mountain operations have typically been a male-dominated world. But that is changing as women make their way out of the offices. It wasn’t long ago that if you gathered all the female mountain operations executives for a conference, you’d just hear a voice echo in an empty auditorium. In fact, if you held the meeting in the adjacent bar, you’d only need a stool or two.While you still wouldn’t fill the hall today, you would need to pull a few tables together in that bar to gather the group. Slowly and steadily, women are weaving their way into the operations side of the mountain resort industry. Not that it is easy.“It takes patience,” says Bretton Woods director of operation...

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Below is the Table of Contents. We have selected a few articles that you can read in their entirety online.

To order an article that is not online or a back issue of SAM Magazine, email donna@saminfo.com.

Greasy Glass Ceiling?

Mountain operations have typically been a male-dominated world. But that is changing as women make their way out of the offices.

Raising the Bar

When it comes to looking after our littlest guests, there are many ways to keep them, and the parents, happy.

Why Is Change Hard?

The second profile in our terrain-based teaching series. Here we take a look at how Jay Peak converted employee culture.

In the Bag

Air bags are providing year-round entertainment at resorts. Are they right for you?

By the Numbers

Jiminy Peak and its sister area Cranmore are making more snow earlier while cutting expenses. Here's how they do it.

Alt Golf

Disc and miniature golf are experiencing a renaissance.

Construction Site :: September 2013

Resorts were busy this summer with improvements.

Speak Out :: Does Vice Still Sell?

John Fry, former editor of Ski and Snow Country magazines, responds to an article in our July 2013 issue of SAM.

News

Industry Reports :: September 2013

BOYNE AND CROSSHARBOR TEAM UP... PEOPLE... SUPPLIER NEWS

Creative Staffing

Technology is not a panacea when it comes to scheduling, but it can often help.

It's Party Time!

Birthday parties can be a good source of income--and promotion--if the nearby pool of kids is big enough.

Going Digital

Computerizing accident reports helps ensure that records are complete.

Mountain Spy :: September 2013

In this month’s Mountain Spy, there were two stand-outs and several more that were almost perfect. Of course, there were a few that were subpar, proving once again that the employees answering the phone can make or break developing customer loyalty.

Blue Pages :: September 2013

WHO WILL CONTROL PARK CITY RESORT?... HOW TO FINANCE THE FEEDERS?... THE BATTLE OVER BELLEAYRE... CALIF. PUTS A KINK IN ZIPLINE BUSINESS... A PLETHORA OF PASSES... EVOLVING TERRAIN PARK MANAGEMENT

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