Content may change. For any specific questions, please email rick@saminfo.com.
JANUARY 2017
- Annual Lift Survey
- Summer Ops Case Study: Bogus Basin
- Summer Market Trends
- Annual Rental Report
- Managing Teenage Staff
- Lessons from the top: Chris Diamond's "Ski INc."
- How to Prevent Burnout
- Energy Management: Efficiency is Money
MARCH 2017
- Grooming Report: Trends
- Social Media Marketing
• Trends, How to Measure Results
- Employee Housing
- Management: Dealing with Millennials and Gen X
- Top Kids Programs
- SIA Report: New Products, Trends
- Legal Issues: ADA Compliance and Website Design
- Key Meetings: End-of-Season Review, Next-Season Planning
- 2016 Election: What now?
MAY 2017
- Best/Worst Marketing
- NSAA Economic Analysis
• A New Look at Industry Trends
- Making the Most of Tubing
- New Products
- What Builds Value for Guests?
- Top Diversity Programs
- Snowmaking Update
- How to Avoid an OSHA Inspection
- Lifts: Safety and Legal Issues
- Summer Opportunities: Mountain Biking
JULY 2017
- 10 Under 30
- Markeing Trends
- Finding and Keeping Top Employees
- Birthday Parties at Resorts
- Growing the Sport: Roundtable Discussion
- Summer Business
- Minimizing Worker's Comp Costs
• Employee testing, Ski Strong at NSAA ...
• Tech, policies, etc.
SEPTEMBER 2017
- Top Recruiting Trends
- Employee Training
- Guest Service Trends
- Events: Tracking ROI
- Women of Power
- Beginner Conversion: Best Programs (LSSM and Others)
- Lift Maintenance: Lessons Learned
- Guest Safety Considerations
• Control Systems, etc.
NOVEMBER 2017
- Annual Terrain Feature/Event Contest
- Work/life balance: can ski towns be sustainable/viable?
- On-Mountain Apps
- Uniforms
- Best Employee Orientation Programs
- Grooming Safety Issues
JANUARY 2018
- Annual Lift Survey
- Summer Trends & IAAPA Report
- Summer Profile
- International profile: South Korea’s 2018 Olympics venue
