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  • The Risk of Not Investing in Tech

    The Risk of Not Investing in Tech

    A look at the costs of investing—or not investing—in the latest the latest software and what the future may bring.
  • Tech Supplier Guide

    Tech Supplier Guide

    Peruse tech suppliers for ideas, solutions, inspiration and contact information.
  • What's Next in Ski Area Technology?

    What's Next in Ski Area Technology?

    Tech vendors dish on how diffierent innovations can help reduce friction and improve the guest experience.

ARTICLES     SUPPLIER GUIDE     NEWS 

 

Conversations around the role of technology at ski resorts exploded as we entered the first pandemic winter. The need to provide guests with a "touchless” experience saw many ski areas implementing or upgrading tech. Sweeping digital adoption has been a silver lining of the pandemic, and there's still work to be done. Our tech savvy guests have come to expect a frictionless experience. Meeting that expectation will be a prime way for the snowsports industry to retain its current participants and tap into the surge of new outdoor participants, leading to growth and enhanced guest satisfaction. Find information on navigating the new technology landscape, tech usage and implementation best practices, and a plethora of suppliers here, in the SAM Technology Mountain Department.

 

 TECH ARTICLES

View the most recent articles on Technology from SAM magazine.

  • November 2024

    Envisioning An AI-Powered Future

    What does the growth of AI mean for the winter sports industry? AI tools are already reshaping the way we search, shop, schedule, and synthesize data. Whether you actively seek out AI to take your meeting notes, write your policy documents, or answer your customer service questions, AI integration What does the growth of AI mean for the winter sports industry?

  • July 2024

    Staying Connected

    As connectivity plays an increasingly important role in resort operations, here’s what to know about improving your communications infrastructure. At ski areas, cellular and Wi-Fi connectivity is becoming as important as the chairlifts and snowmaking systems that draw skiers and riders to the hi As connectivity plays an increasingly important role in resort operations, here’s what to know about improving your communications infrastructure.

  • Trainees gather for the NSAA Lift Safety Bootcamp at Palisades Tahoe, Calif., in 2023.
    January 2024

    The Rise of the Mechtrician

    Lift maintenance teams may not need IT people (yet), but lift mechanics—and training—have evolved in response to new tech. It all started with an old pickup truck, a piece of rope, a small slope, and a man with an idea to transport skiers uphill. All you had to do was make sure the truck had Lift maintenance teams may not need IT people (yet), but lift mechanics—and training—have evolved in response to new tech.

  • November 2023

    Finding Fraud

    Credit card scams are on the rise, forcing many ski areas to learn how to recognize and manage fraudulent purchases. Online sales, cashless systems, and ticket pickup at kiosks that help speed the passage from parking lot to lift have become indispensable customer service tools for mountain resor Credit card scams are on the rise, forcing many ski areas to learn how to recognize and manage fraudulent purchases.

  • September 2023

    The End of Cash is Nigh

    More resorts are moving toward cashless transactions thanks to a slew of benefits. Back in the day, head-out-to-ski prep looked like this: tighten up your rear-entry Hanson boots, snap your safety straps on, and—before pulling those leather mittens back over those icy cold hands—check your po More resorts are moving toward cashless transactions thanks to a slew of benefits.

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SKI RESORT AI BOOTCAMP

 

ai bootcamp solutions for the slopes

 

Introducing the Ski Resort AI Bootcamp, powered by SAM and Eternity Marketing. Built for the AI anxious, expert users, and everyone in between, this virtual course gives you hands-on experience to learn the latest AI tools and make smart business decisions. Learn more and register. 

 

TECH SUPPLIER GUIDE

 

Peruse the variety of technology suppliers­—from e-commerce to payment, food and beverage to ski school­—online with our Tech Supplier Guide. Choosing your tech supplier is made easier with company and product descriptions, videos, testimonials, and key contact information. You can also view our complete Tech Supplier listing from the November Tech Guide print supplement. 

 

Supplier Banner

 

Skadii Turns Five! 

 

Skadii 5 years Banner

Skadii celebrates 5 years of innovation, efficiency and sustainability. See what they have accomplished for over 500 ski resorts globally, here.

 

"What Guests Want & How You Can Deliver" Video Series from accesso

How can operators deliver on heightened expectations from guests without overburdening their teams? Discover the answer in the new Consumer Expectations Video Series, produced by accesso® Technology Group. Check out the first video in the series here and click here for the full series. 

 

 

 

NEWS

  • Faces and Places

    Will Treves Named Aspenware CEO

    SAM Magazine—Denver, July 29, 2024—Longtime tech industry executive Will Treves has been appointed as the new CEO of Aspenware, effective today.  Treves brings 20 years of experience to the role at Aspenware, an e-commerce and digital guest-experience solutions provider for the ski industry SAM Magazine—Denver, July 29, 2024—Longtime tech industry executive Will Treves has been appointed as the new CEO of Aspenware, effective today. ...

  • SAM Headline News

    Skidata Sold to Swedish Access Solution Group Assa Abloy

    SAM Magazine—Stockholm, Sweden, July 23, 2024—Swedish locking and security systems manufacturer Assa Abloy Group has entered into an agreement to purchase Skidata from Swiss business technology firm the Kudelski Group.  Skidata provides access management solutions to mountain resort operatio SAM Magazine—Stockholm, Sweden, July 23, 2024—Swedish locking and security systems manufacturer Assa Abloy Group has entered into an agreement to...

  • SAM Headline News

    Dave Amirault Joins SNOW Partners as Chief Innovation Officer

    SAM Magazine—Montville, N.J., July 9, 2024—Snow Partners has hired Dave Amirault as chief innovation officer for all its related businesses. He started July 1. In this newly created role, Amirault will lead Snow Partners’ innovation strategy for Mountain Creek Resort and Big Snow American Drea SAM Magazine—Montville, N.J., July 9, 2024—Snow Partners has hired Dave Amirault as chief innovation officer for all its related businesses. He...

 

 

More Resources

  • Tech transitions require great leadership skills to implement correctly across multiple departments. Check out the Summit Series Leadership Bootcamps and access leadership training for resort employees at all levels: https://www.saminfo.com/the-summit-series. 

  • When times get interesting, we Huddle. Listen to our 2021 Tech Huddle on PodSAM, Tech Transitions, featuring speakers from Boreal, Sugar Bowl, Blue Mountain, Pa., and Killington. 

  • Find tech jobs in our classifieds.